The Spark - action learning, business coaching and effective marketing in Devon

Alison Theaker
19 Henacre Road
Kingsbridge TQ7 1DN

01548 857187 mobile: 07875 628848
Click here to email me

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TERMS AND CONDITIONS

Scope of services
The Spark will only enter into contracts that it has the expertise to complete. If services are requested that The Spark is not competent to provide, alternative sources of service will be recommended.

Payment
All payments are due upon receipt of invoice and should be received within 14 days.

Cancellation
Training days may be cancelled up to 7 days in advance.

Individual client coaching sessions may be rearranged at no cost. It is expected that as much notice of cancellation should be given. If cancellation is too late for the session to be arranged, then the session may be forfeit and still chargeable.

Should The Spark be unable to complete training or coaching due to illness or other reason, no liability is incurred related to any loss made by the client. Alternative coaches or trainers may be suggested if necessary.

Complaints
Any complaints should be sent direct to alison_theaker@hotmail.com.

Legalities
The Spark is covered by Professional Indemnity Insurance with regard to professional neglect. The limitation on liability is restricted to the amount of the contract entered into.

Clients are expected to have their own Public Liability Insurance in place in respect of any training or coaching carried out on their premises.

The Spark is not liable for any personal injury incurred by clients whilst undertaking coaching or training. Clients undertake such activities at their own risk.

These terms and conditions are subject to change.